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Customer Care & Dispatch

Austin Support Base

Need help with strap setup, order routing, or gear sizing? Our team answers calls and emails directly from Balcones Drive, Monday through Friday, 9am to 6pm CT.

24h

response window

30 days

trial period

(304) 985-2247

Austin line

Service Standards

Clear and responsive guidance

24 hr

Maximum email turnaround time

30 day

Hassle-free gear returns

Balcones

Austin dispatch outpost

Get in touch

Send us a message

Fill out the form for order inquiries, warranty support, or sizing questions. Our Austin dispatch team responds within twenty-four hours on business days.